About AWC:

AWC is a pragmatic global conservation leader, restoring landscapes and providing hope for Australian wildlife. Guided by science, AWC delivers measurable conservation impacts at scale to secure the future of our most endangered species.

At AWC we are inspired by the unparalleled richness of Australia’s wildlife and we are united by our determination to protect its unique animals and landscapes. It is our mission to effectively conserve all Australian wildlife and habitats and our vision is for a world where Australia’s biodiversity is valued and effectively conserved by an engaged community. 

The delivery of AWC’s mission is highly reliant on all AWC working collaboratively with each other as a cohesive, engaged, collaborative, high performing group guided by strong, effective leaders. 

AWC’s work is guided by the following values. At AWC, we are:

• Accountable – taking ownership of our actions and outcomes
• Informed – working together to acquire and apply evidence, knowledge and experience
• Respectful – demonstrating care, recognition and integrity 
• Dedicated – committed to delivering effective outcomes, with resilience and tenacity
• Innovative – applying creative thinking for effective solutions
• Sustainable – delivering long-term financial and ecological viability. 

About the role:

We are seeking a passionate IT Field Support Technician to deliver reliable technical solutions and hands on support for network and IoT projects across AWC’s diverse operating environments. This role is responsible for the end to end delivery of IoT deployments, technical troubleshooting, and close collaboration with stakeholders to enhance field operations. The ideal candidate brings strong technical capability, a collaborative mindset, and a genuine interest in innovation, teamwork, and conservation, contributing directly to AWC’s mission through practical fieldwork and continuous improvement of IT systems and processes.

Reporting to the Chief Technology and Information Officer, you will be a key member of a collaborative IT support team. You will work closely with teams across Operations, Finance, Human Resources, Philanthropy, and Health, Safety and Environment, supporting system services and providing day to day technical assistance to employees. You will also partner with internal stakeholders to understand business processes, identify opportunities for efficiency, and deliver practical solutions such as forms, workflows, and reports.

This role offers hybrid working arrangements and the unique opportunity to visit and work at some of AWC’s incredible sanctuaries and partnership sites, as required.

Critical competencies:

• Technical Skills
  • Experience in planning, implementing, and commissioning Network and IoT projects.
  • Designing, deploying, and supporting Ubiquiti-style point-to-point networks.
  • Familiarity with NB-IoT, LTE, LoRaWAN, and satellite backhaul communications.
  • Monitoring IoT management systems (Tago IO highly desirable).
  • Proficiency in Linux environments and coding languages such as Python and Node.js.
  • Experience with Microsoft technologies, including Power BI, Power Apps, and Power Automate.
  • Experience with AI on the Edge equipment (for example Jetson Nano or Orin).
  • Experience with Raspberry Pi control systems.
  • Electrical, mechanical, or network engineering skills or practical experience.
  • Designing, implementing, maintaining, and documenting business processes and procedures.
  • Applying networking and telecommunications knowledge across a range of operational tasks.
• Innovation
  • Ability to develop practical solutions using current and emerging technologies.
  • Experience exploring and implementing Microsoft 365 applications for integration with information management systems.
  • Willingness to learn, adapt, and grow in a progressive and evolving organisation.
• Working with People
  • Exceptional interpersonal and communication skills.
  • Ability to establish and maintain rapport with a diverse range of stakeholders.
  • Enjoyment of working collaboratively with like-minded people, particularly within a non-profit environment.
• Passion for Conservation
  • Demonstrated passion for, or strong interest in, conservation and environmental sustainability.
  • Keenness to contribute to a purpose-driven organisation, including a willingness to travel to remote locations as required.

Qualifications:

Relevant tertiary qualification or equivalent in Information Systems, Computer Science, Engineering, or Technical fields. 

Licenses, Certificates and/or Training:

1. Nationally Coordinated Criminal History Check (police check). 
2. A valid manual driver's licence.

PLEASE NOTE: The preferred start date for the successful candidate is late February 2026.

To view the detailed position description for this role, click here: IT Field Support Technician

Join our Journey:

Take the leap and start your next adventure with the AWC!  AWC reserves the right to start screening applicants and interviewing throughout the recruitment process. 

Initial enquiries: employment@australianwildlife.org

Applications: To submit an application, click ‘Apply’ and follow the prompts to complete an online application form. Your application must include CV and covering letter, briefly addressing the critical competencies listed in the detailed job description attachment.

Please note: 

1. Applicants must be an Australian citizen/permanent resident or have a suitable visa in place in order to apply. Sponsorship is not available.
2. Applicants will undergo relevant pre-employment checks, which may include a national police clearance, online medical and a values-based assessment. Please note that the cost of the police check is the responsibility of the applicant.
3. If you apply for this role, AWC will include you in its ongoing updates and communications about its events, activities and fundraising initiatives. You may opt out of these communications at any time.
4. Any application submitted to AWC will be handled in accordance with our Privacy Policy, available at www.australianwildlife.org/privacy-policy. By providing us with your contact details, you consent to receive communications and direct educational material will remain current until you advise us otherwise.

AWC is a welcoming and inclusive organisation that invites individuals from diverse backgrounds, such as those who identify as First Nations and Torres Strait Islander, individuals with disabilities, the LGBTIQA+ community, neurodivergent individuals, and those from different cultural and linguistic backgrounds, to apply for the opportunity. AWC values and is dedicated to fostering an inclusive environment where everyone feels comfortable to be themselves, and where a range of perspectives, cultures, and voices are respected and recognised as a key part to the success of AWC. To be eligible for consideration, applicants must also have the right to live and work in Australia.